Transfer scripts to a new computer

Talyh

I am moving to a new computer. I need to transfer my scripts to the new computer. I deleted them from the old computer but I dont see anywhere to insert the license number to activate them on the new. How should I go about this?

Ariel

Hi,
What happens when you run the script? Do you not get a window asking to input your serial number or email?

Talyh

Ariel
I can either download the trial or the payed one, I dont see the option to download and use my serial number

Ariel

Talyh We've transitioned to email-based activation, so you may not need your serial number any more.
But I'm not understanding what stage you're stuck at. Could you explain in more detail what steps you've taken and what you're trying to achieve?

Talyh

I have deleted the scripts from my old computer and now I want to download the into the new computer. On the website there are only two options to download, either the payed version or the trial version, for the payed version I need to pay, since I dont want because I already have a serial number and the trial, it telling me I have 9 more uses to go and then I'll have to pay. So I dont know how to activate these script on the new computer with the serial numbers I already have. Is this clear?

Ariel

Yes, that's a little clearer, thanks.
To re-download previous purchases, you, or whoever purchased the script, can do so on the My Account page of the website, here: https://www.id-extras.com/shopping-cart/my-account/
Alternatively, if you have a co-worker who is using the scripts, you can simply copy them from their computer.

Talyh

Ok, I will try that, thanks!

Talyh

Hi Ariel,

I tried this but I its saying that the serial number is already in use, which is not.
I am attaching a screen shot of my scripts folder so you can see I have deleted them form my old computer and from the pop that says the serial number is in use.

Ariel

Hi @Talyh,
Did you manage to get this sorted out?
If not, perhaps send me an email, or give me a call (https://www.id-extras.com/contact/), and I'll try to help.
Thanks,
Ariel

Talyh

Hi Ariel, I am still trying to make the scripts work on my computer, with no success.

To remind you my issue, I got a new computer, I deleted the scripts from my old computer and I am trying to activate them on the new one.
I have tried using my co-worker files and the ones that I have, I have serial numbers for all my scripts but I get a pop up that they are already activated. I tried going into the link to download them again but the page seems to be off (sending screen shot) can you please help me with this? Thanks!
Taly

Ariel

You definitely need to download the latest version of the scripts from the My Account page on the website. We have changed the activation method and serial numbers no longer work. All scripts should now be activated by typing in the email that was used to make the original purchase.
Regarding the download issue, try copying the link to your browser instead of clicking on it in the email with the links. Sometimes the links in the email are messed up. Copying the links into the browser should solve that problem.

Ariel

P.S. However, according to the screenshot you've just uploaded, the issue is not links that are corrupted, but links that have expired. Download a fresh set of links from the My Account page, and make sure to use them within a day or two (I think the default is 72 hours, something like that).

Talyh

Ariel When I try to download from your page, it is requesting payment, how do I download without the need to pay?

Ariel

?
This is a link to the My Account page: https://www.id-extras.com/shopping-cart/my-account/
It does not request payment.

Talyh

mastermatic and extract pages worked

change consecutive paraphs and sectionstufs, doesn't work

Ariel

What do you mean "doesn't work"? Please be more specific.

Talyh

Ariel

The message is saying that the email you entered was not used to purchase those products.
Do you know what email you did use? Can you find out?

Ariel

Please try generating your list of products (on the My Account page) again. I've put all your purchases under the same email account.

Talyh

Thank you Ariel, its working now